Considering the upcoming strike that was voted in favour of by members of the Canadian Union of Postal Workers, ADT is taking steps to maintain its commitment to the best possible service in the event of any mail disruption.

Customers are still required to pay their bills by the due date. Please see important billing information below. We encourage you to take action in the following ways:

Sign up for PAP

Take advantage of ADT’s pre-authorized payment option (PAP). It’s free! Simply enroll once to enjoy the convenience and security of pre-authorized payments from your bank account or credit card. No more invoices, cheques, envelopes, stamps or forgetting to make a payment!

Call us to make payments

Can’t register for PAP? Not a problem. You can call us at 1.888.ADT.ASAP to make your payment over the phone. Our Customer Service agents will be able to inform you of any outstanding balances and how to process payments.

Pay through your online bank account

If paying through your online bank account is the most convenient option for you, please select ‘ADT Security Services Canada, Inc.’ as the Payee and enter your ADT electronic payment number.


ADT is monitoring this situation closely and will work to reduce any inconvenience for our customers.