A commitment to quality, customer-oriented service, and a suite of monitoring and related products, including the full line of Protectron's products: discover the mission and values of ADT!

Our mission

To earn the lifelong trust of our customers every day by helping them protect and connect to what matters most – their families, homes, and business.  

A commitment to quality 

From our advanced call centre technology to our range of products and services, and from our employee training programs to the reliability of our partners, we have a single objective in mind: quality.

No doubt that’s why we have one of the highest levels of customer loyalty among the country’s largest security providers.

Our priority: the customer 

By constantly striving to provide top-quality service, we always put our customers first. From performing risk analysis to installing the solution, we put our extensive expertise to work to develop and provide effective, user-friendly security services. Whatever your needs, whether a basic security system or a complex, fully integrated system based on the latest technology solutions, we have a solution.   

Monitoring: the core of our operations

We offer our customers the complete line of Protectron's products and monitoring services covering all the key areas:

  • Anti-intrusion
  • Smoke detection
  • Monitoring access control
  • Medical emergencies
  • Environmental monitoring
  • Other specialized services

We provide 24/7, year-round monitoring from our certified, by  Underwriters’ Laboratories of Canada (ULC) , monitoring centres.

 

Our values

  • YOU are What Matters Most to us.
  • TRUST: We earn trust every day and never take it for granted
  • COLLABORATION: Together we do great things
  • SERVICE: We deliver excellent service in every experience
  • INNOVATION: We think ahead to stay ahead